01
Call Center Benchmarking (Deciding If Good Is Enough)
The earliest high-confidence catalog date in this author overview is 2000.
Author
David Gustin
1 cataloged contributions
2000 across 1 high-confidence dated work
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A considered starting point for reading David Gustin, drawn from catalog context and salon activity when available.
The catalog
Bibliography
1 work
Core ranking is using the catalog’s provisional quality order while the versioned ranking population is prepared.
2 cataloged editions
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