Graham Clark

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Books by Graham Clark (50 max)

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Outstanding customer service: implementing the best ideas from around the world

1993

Colin G. Armistead, Graham Clark

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Customer Service and Support: Implementing Effective Strategies (FT)

1992

Colin G. Armistead, Graham Clark

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Service Operations Management

2004

Robert Johnston, Graham Clark

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Intrusion Prevention and Active Response: Deploying Network and Host IPS

2005

Michael Rash, Angela Orebaugh, Graham Clark, Jake Babbin, Becky Pinkard

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11th International Fatigue Congress

2014

Graham Clark

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Football is the Wallace Religion

1984

Graham Clark

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Performance results of a small-calibre electromagnetic launcher

1984

Graham Clark

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Evaluation of Capel, a novel railgun concept

1986

Graham Clark

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Managing Service Quality: An IFS Executive Briefing

1990

Graham Clark

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Strategies for product and customer support: a research report

1990

Graham Clark

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Barriers to service quality: the capacity, quality, productivity balance

1991

Graham Clark

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The quality handbook: a guide to developing quality in post-compulsory education and training

1993

Graham Clark

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Captain's Log: The Gary McAllister Story

1995

Gary McAllister, Graham Clark

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Davie Cooper: Tribute to a Legend

1996

Graham Clark

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Harrison/Johnston Tilberg Supplement Pack

1998

Johnston, Harrison, Mike, Graham Clark

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Cases in Operations Management Tilberg University Supplement

1998

Graham Clark

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Service Management Audit (FT)

1999

Colin G. Armistead, Graham Clark

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Smith & Keenan's Advanced Business Law

2000

Graham Clark, Robert Johnston

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Davie Cooper (Rangers Legends)

2001

Davie Cooper, Graham Clark

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Telford and Wrekin Education Action Zone Account 2000-2001 Account, Prepared Pursuant to Schedule 1, para 7 of the School Standards and Framework Act 1998, of the Telford and Wrekin Education Action Zone for the Year Ended 31 March 2001, Together with the Comptroller and Auditor General's Certificate and Report Thereon

2002

Telford and Wrekin Education Action Zone, Graham Clark

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Operations Management with Service Operations Management

2004

Robert Johnston, Nigel Slack, Stuart Chambers, Graham Clark

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Telford and Wrekin Education Action Zone Account 2003-2004: Account, prepared pursuant to schedule 1, para 7 of the School Standards and Framework Act 1998, of the Telford and Wrekin Education Action Zone for the year ended 31 March 2004, together with the Comptroller and Auditor General's certificate and report Thereon

2004

Telford and Wrekin Education Action Zone, Graham Clark

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Service Operations Management: Improving Service Delivery (2nd Edition)

2005

Robert Johnston, Graham Clark

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Telford and Wrekin Education Action Zone account 1 April 2004 to 30 November 2004 Account, prepared pursuant to schedule 1, para 7 of the School Standards and Framework Act 1998, of the Telford and Wrekin Education Action Zone for the period ended 30 November 2004, together with the Comptroller and Auditor General's certificate and report Thereon

2005

Telford and Wrekin Education Action Zone, Graham Clark

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Online Crs Pk/ServiceOperations Management/Management Accounting for Decision Makers/Companion Website with Gradetracker Student Access Card/Atrill Management Accounting for Decision Makers

2007

Nigel Slack, Stuart Chambers, Robert Johnston, Graham Clark, Peter Atrill

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John Adam: The Mulbuie Murderer

2013

Graham Clark

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World Champion That Never Was: The Story of Lucas Browne

2017

Graham Clark, Lucas Browne

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Killearnan Memories

2019

Graham Clark

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Coronation Baby, Council House Kid, The 1970s: A Soulcial History

2021

Graham Clark