01
Delivering Satisfaction and Service Quality: A Customer-Based Approach for Libraries
The earliest high-confidence catalog date in this author overview is 2000.
Author
John R. Whitman
Born 1949
Also known as John Roswell Whitman, John R Whitman
4 cataloged contributions
2000–2006 across 3 high-confidence dated works
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A considered starting point for reading John R. Whitman, drawn from catalog context and salon activity when available.
02
Creating and measuring satisfaction: How to create and measure satisfaction in enterprises of all types and sizes and use the results to advantage
A clearly attributed work with a supported 2003 catalog date.
03
Evaluating philanthropic foundations: a comparative social values approach
A clearly attributed work with a supported 2006 catalog date.
The catalog
Bibliography
3 works
Core ranking is using the catalog’s provisional quality order while the versioned ranking population is prepared.
2 cataloged editions
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1 cataloged edition
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1 cataloged edition
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