Hernon, Peter. | lit.salon

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Hernon, Peter. | lit.salon

Hernon, Peter.

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Books by Hernon, Peter. (50 max)

Evaluation and library decision making

1990

U.S. Government on the Web: getting the information you need

1999

Developing collections of U.S. government publications

1982

Hernon, Peter., Peter Hernon, Gary R. Purcell

Public access to government information: issues, trends, and strategies

1984

Statistics: a component of the research process

1991

NASA/DoD aerospace knowledge diffusion research project.

1994

Delivering Satisfaction and Service Quality: A Customer-Based Approach for Libraries

2000

Hernon, Peter., Peter Hernon, John R. Whitman

Library and library-related publications: a directory of publishing opportunities in journals, serials, and annuals

1973

Use and non-use of government publications by social scientists in selected academic institutions

1978

Use of government publications by social scientists

1979

Microforms and government information

1981

GPO's depository library program: a descriptive analysis

1985

Federal information policies in the 1980s: conflicts and issues

1987

Hernon, Peter., Peter Hernon

Unobtrusive testing and library reference services

1987

Statistics for library decision making: a handbook

1989

Service quality in academic libraries

1996

Public access to New Zealand government information: the role of the Depository Library Scheme : a research report

1996

Assessing service quality: satisfying the expectations of library customers

1998

An action plan for outcomes assessment in your library

2002

The next library leadership: attributes of academic and public library directors

2003