Customer Satisfaction Measurement Simplified: A Step-by-Step Guide for ISO 9001:2000 Certification
2001200 pages
ASQ Quality Press·1 editions
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Customer Satisfaction Measurement Simplified: A Step-by-Step Guide for ISO 9001:2000 Certification (2001)
Customer Satisfaction Measurement Simplified: A Step-by-Step Guide for ISO 9001:2000 Certification (2001)
ASQ Quality Press
ASQ Quality Press
Hardcover
ISBN 10: 0873895002
ISBN 13: 9780873895002