Customer Care Center professionell managen. Strategien - Erfolgsfaktoren - Praxisbeispiele
by Thomas Lauenstein, Dieter Seitz, Volker Volkholz, Hans-Jörg Bullinger, Rainer Bamberger, Anne König
2003200 pages
Gabler·2 editions
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Customer Care Center professionell managen. Strategien - Erfolgsfaktoren - Praxisbeispiele. (2003)
Customer Care Center professionell managen. Strategien - Erfolgsfaktoren - Praxisbeispiele. (2003)
Gabler
Gabler
Hardcover
ISBN 10: 3409123571
ISBN 13: 9783409123570