Managing Service Quality (Series on Quality Management in Services)
by Paul Kunst, Jos Lemmink
1997208 pagesSage Publications Ltd·1 editions No users with this book on their shelves. Maybe you could be the first.
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Managing Service Quality (Series on Quality Management in Services) (1997)
Managing Service Quality (Series on Quality Management in Services) (1997)
Sage Publications Ltd
Sage Publications Ltd
Hardcover
Hardcover
ISBN 10: 1853963623
ISBN 13: 9781853963629
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