Inbound Customer Callcenter Design
by Jon Anton, T. Richard Bennett, Richard Widdows
1998306 pages
Purdue Univ Pr·1 editions
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Inbound Customer Callcenter Design (1998)
Inbound Customer Callcenter Design (1998)
Purdue Univ Pr
Purdue Univ Pr
Paperback
ISBN 10: 1557531307
ISBN 13: 9781557531308