Cracking the Case of ISO 9001:2000 for Service
by Charles A. Cianfrani, John E. West, Jack West
2002224 pages
ASQ Quality Press·2 editions
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Cracking the Case of ISO 9001:2000 for Service (2002)
Cracking the Case of ISO 9001:2000 for Service (2002)
ASQ Quality Press
ASQ Quality Press
Spiral-bound
ISBN 10: 0873895541
ISBN 13: 9780873895545