Dick Schaaf

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Books by Dick Schaaf (50 max)

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Keeping the edge: giving customers the service they demand

1995

Dick Schaaf

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Profiles in Quality Learning from the Masters

2021

Louis Schultz, Tom Cothran, Margaret Kaeter, Dick Schaaf

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The Perfect Jump

1976

Dick Schaaf

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Pursuing Total Quality: One Hundred One Logical Ways to Improve Quality for Your Customers (Without Hiring a Guru, Or Spending Thousands)

1992

Dick Schaaf, Margaret Kaeter

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Business speak: 4,000 business terms, buzzwords, acronyms, and technical words : all you need to say to get ahead in corporate America

1994

Dick Schaaf

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Meeting to Get By: Surving rebust group-think, insegrevious DO-bees and the synergistic consequences of collaborative mediocrity

Dick Schaaf