Explore Salon Quotes Lists Reviews Writings

—

Changelog About Contact Privacy Donate

Fred Wiersema | lit.salon

Author

Fred Wiersema

6 works

1996–2015 across 5 dated works

No biography is available yet.

Start with

Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together1996
Customer Service: Extraordinary Results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA1998
The New Market Leaders: Who's Winning and How in the Battle for Customers2001
L'Exigence du choix : Trois disciplines de valeur pour dominer ses marchés2002
With Michael Treacy

Books

6 works

Featured (5)Featured (5)All (6)All (6)

Search booksSort books

The New Market Leaders: Who's Winning and How in the Battle for Customers2001
7 editions
shelves
0
reviews
0
lists
0
quotes
0
Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together1996
6 editions
shelves
0
reviews
0
lists
0
quotes
0
Customer Service: Extraordinary Results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA1998
2 editions
shelves
0
reviews
0
lists
0
quotes
0
Digital Disciplines Attaining Market Leadership Via the Cloud, Big Data, Social, Mobile, and the Internet of Things2015
With Joe Weinman
3 editions
shelves
0
reviews
0
lists
0
quotes
0
L'Exigence du choix : Trois disciplines de valeur pour dominer ses marchés2002
With Michael Treacy
1 edition
shelves
0
reviews
0
lists
0
quotes
0
El Mejor Socio Es Su Cliente1997
1 edition
shelves
0
reviews
0
lists
0
quotes
0

End of results

Readers in conversation

Around the salon

Public notes, reviews, lists, and conversations around Fred Wiersema.

The conversation is still open.

There is no public salon activity to show for Fred Wiersema yet.