Beschwerdemanagement Excellence
by Bernd Stauss, Andreas Schöler
2003324 pages
Gabler Verlag·2 editions
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Beschwerdemanagement Excellence (2003)
Beschwerdemanagement Excellence (2003)
Gabler Verlag
Gabler Verlag
paperback
ISBN 10: 3409123830
ISBN 13: 9783409123839